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The purpose of this section is to enhance the support services we provide to our customers. You may also obtain technical assistant by sending us an e-mail

Latest program version: 2.1.7 released at Jan 10, 2002
Version 2.1 related issues:
No fixes or patches are currently required for version 2.1.7.
Version 2.00 related issues:
1. No fixes or patches are currently required.
Version 1.xx related issues:
Click here to download version 1.0.5 patch (Nov. 12, 1999). [Size 541 kb] (not available any more)
How to apply patch 1.0.5 to version 1.x.x
This zip file contains only imENG.exe executable file and not any DLL file. You have to extract this file to a temporary directory and replace at the installation directory, original imENG.exe file with the new one. If you are not sure where imENG.exe is placed, use Windows Explorer "Find" command to located it. When you replace the file and launch the program, "Help About" command must report as version 1.0.5